You personally took the time to listen to what we wanted to do with our motorhome and correctly guided us to the Sunliner Habitat 1. We couldn’t be happier with the motor home that you, rightly, recommended would be great for our needs – a Sunliner Habitat 1 and the after sales service and care we receive from Anthony, Kristy, Craig, Jamie, Mark and everyone in the Service Department.Īustralian Motor Homes carries a huge range of motorhomes and RV vehicles so it can be daunting for a purchaser to work their way through what they are looking for and what products will best match their needs. To: We are delighted with the Motor Home that you sold to us and the after sales service and care we receiveHello Ron, This is written gratefully, with special mention to Ron and Bert, and to the courteous gentleman who picked up the van four weeks ago.
If we ever buy another van or a motorhome, AUSMHC will be topmost on our radar to help us out. The buyer has made an excellent purchase and we’ve sold our van at an acceptable price. The sale was done & dusted very fast, including monies deposited in our account on the same day. At the same time, Ron was very direct and spot on with his advice. Then the magic phone call from Ron Warden came and the van was sold just yesterday! Yes, it was sold for a little less than we’d hoped for but it was a respectable price all things considered.ĪUSMHC dealings with us at all times were respectful, helpful and marked by their business acumen and integrity: they had taken on a commitment and, possibly at a lower price than they themselves anticipated, carried through the deal for us. Barely two days ago, we gloomily anticipated the van would be returned to us unsold at the end of the consignment period. However, neither AUSMHC nor we had any idea that the COVID-19 virus would cause such economic mayhem especially on top of the Australian Summer bushfire crises. With one of us unwell, they were good enough to arrange pick up from our home – nearly two hour’s drive from their premises. And another of them seemed to be affected by either alcohol or other drugs and craved our company and just wanted to make us happy! Not a happy experience for us at all – and we had sold items online before.īecause the van is a quality buy, AUSMHC took it on for us. We suspect one of the buyers, a smooth talker, was also a scammer. During the months we were advertising the van on two popular sites, we were subject to at least two scammers, one a scary near-miss, and three prospective buyers.
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The team was successful in providing us with a supportive trouble free experience.Īfter unsuccessful months of trying to sell our van online, we asked Australian Motor Homes and Caravans to take it on consignment just four weeks ago. We would not hesitate in recommending Australian Motor Homes & Caravans. Jamie even delayed attending a family function that evening until he was satisfied with all aspects of our service. His efforts & technical expertise were greatly appreciated. His dedication & commitment were to be commended. Jamie, the workshop supervisor, is Anthony’s right hand man. Anthony is genuinely interested in getting the best outcome for us & personally gets involved. We had our first service & can only praise Anthony, the Service Manager & his staff. Sue, Reva & Michelle are the friendly office staff, who were always cordial & helpful.
His commentary & tips were practical & useful from his first hand experiences.Ĭhris offered advise that achieved the best results for our interior decor & has continued to offer support on other matters. There was a lot to “take in” & Wayne’s expertise in debriefing us was invaluable. He was astute in assessing our needs so that we did not purchase unnecessary “extras” but we needed to move fast to keep up with his energies!!! as he ‘zipped’ around keeping all activities closely supervised. We have been impressed with all staff involved in this purchase & getting us on the road.įirstly, owner Ron, was honest & approachable. My husband & I brought a Iveco Avida Esperance Motorhome from Aust.
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